Privacy Policy
Effective Date: 01/01/2025
H2YL Properties (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website www.h2yl.com , or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: When you sign up for our services, contact us, or request information, we may collect personal information such as your name, email address, phone number, mailing address, and other details that can be used to identify you.
- Transaction Information: Information about the properties you inquire about, purchase, or list, such as transaction details, property preferences, and any associated communications.
- Usage Data: We may automatically collect certain information about how you interact with our website, such as IP address, browser type, device type, pages visited, and the time spent on each page.
- Cookies: We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and analyze usage patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including property listings, recommendations, and customer support.
- To communicate with you about your inquiries, account, or transactions.
- To send promotional materials, newsletters, and marketing offers (only if you have opted in).
- To personalize your user experience and display content that is relevant to you.
- To analyze and improve the performance of our website and services.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We may share your personal information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process transactions, or offer customer support.
- For Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena, court order).
- In the Event of a Sale or Merger: If we sell or transfer all or part of our business, your information may be transferred as part of that transaction.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or contacting us directly.
- Data Portability: You may request to receive your personal information in a structured, commonly used format.
If you would like to exercise any of these rights, please contact us at [insert contact information].
6. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information about your child, please contact us so that we can delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
H2YL Properties
www.h2yl.com
703-712-7700